TapGlow FAQ ✨

TapGlow FAQ ✨

1. What is NFC?

NFC stands for Near Field Communication. It's a tap-to-connect feature built into most smartphones that lets your phone open a link instantly when it's close to an NFC tag.

2. How do TapGlow Charms work?

Super easy! Just tap your phone on your TapGlow charm and it will instantly open your chosen social media link (like Instagram, TikTok, or YouTube).

3. Do I need an app to use it?

Nope! 💖 You don't need to download anything — just tap and it works.

4. Will it work on iPhone and Android?

Yes! TapGlow charms work on most modern iPhones and Android phones that support NFC.

5. What socials can I choose from?

You can choose from:

• Instagram
• TikTok
• YouTube

And customs can be made for other links too ✨

6. What's the difference between Originals and Customs?

• TapGlow Originals ($29.95): ready-to-order designs (fast turnaround)
• TapGlow Customs ($39.95): custom colours + custom themes/design requests

7. Can I choose my colours?

Yes! 💖
Standard colours are white, pink, red, and black, but you can request any colour. Some colours may be made-to-order which can take a little extra time (no extra cost).

8. Can I choose a theme?

Yes! You can choose a vibe/theme like cute, gamer, luxury, minimal, or bold and we'll create a TapGlow charm to match ✨

9. Where can I use my TapGlow charm?

Anywhere you like!
Most customers use them as:

• phone charms
• bag charms
• keyrings
• lanyard charms

10. How do I order?

Order directly through our TapGlow Store using secure Stripe checkout (card payments) ✨
Need help choosing? DM us on Instagram 💖

11. How long does it take to make my order?

TapGlow Originals are usually made faster, and customs may take a little longer depending on colour/theme requests. Your estimated processing time will always be shown at checkout.

12. Do you ship Australia-wide?

Yes! 🇦🇺 TapGlow orders ship Australia-wide.

13. What if my link changes later?

If your username or link changes, message us and we'll help you sort it out 💖

14. Can I return or exchange my charm?

Because TapGlow charms are handmade and often customised, returns may be limited. If there's ever an issue with your order, please reach out and we'll do our best to make it right ✨

15. Are you affiliated with Instagram / TikTok?

No — TapGlow is an independent small business. Social media platform names and logos belong to their owners.